A municipal transit operator in the Rhine-Ruhr region manages a fleet of 42 battery-electric buses and covers roughly 120,000 kilometers of scheduled service each month. The fleet is based at a single depot built in 2019, where 30 fixed 120 kW DC chargers were installed to support overnight and opportunity charging.
The operator's core mandate: keep the buses on the road for a minimum of 16 hours per day, including the morning and afternoon peak periods. That meant charging windows between service blocks were as short as 45 minutes. The existing fixed-charger layout was proving too rigid for these operational constraints.
Each fixed 120 kW charger was assigned to a single bus. When buses returned in waves after morning and evening service, many chargers sat idle while a queue formed at the active ones. A bus with 40% state of charge still needed 1.5 hours on a 120 kW charger—too long for the 45-minute layover.
Because the depot's grid connection was limited to 600 kW of simultaneous load, bringing more power to the yard would have required a new transformer and a lengthy permit process, with an estimated cost of $180,000. In the meantime, the operator tried two workarounds:
The direct consequence was a growing pile of operational friction: queueing, missed departures, and monthly demand charges that consistently reached $24,000. The team needed a charging architecture that could adapt power allocation in real time to where it was needed, not a set of fixed outputs.
The operator evaluated two alternatives before settling on the Soutya 240–720 kW DC Flexible Charging Pile.
The first alternative was adding a second transformer and deploying more fixed 120 kW chargers. That approach would eliminate queueing but would still leave many chargers idle during the middle of the day, and the grid upgrade alone would eat the entire annual energy budget.
The second alternative was a central high-power charger with a mechanical switch matrix that could connect one bus at a time. It solved the power-sharing problem but created a new bottleneck: a single outage on the switch system would halt the entire depot.
The Soutya flexible charging pile stood out for three reasons:
The project was completed over six weeks, from contract signing to full operation. The implementation had four steps:
A key challenge surfaced during week two. The depot's existing electrical room could not accommodate the extra surge protection and metering equipment required for the new piles without a small reconfiguration. The issue was solved by installing a compact sub-distribution board and moving the backup electrical loads to a different phase—a minor civil work that added four days to the schedule.
The operational data from the first three months of running on the Soutya flexible charging piles showed measurable improvements across the board.
The wider impact was visible in schedule adherence: the number of buses leaving the depot with less than 90% state of charge fell from 12 to 2 per week, and the fleet's on-time departure rate improved from 92% to 98%.
The depot's operations manager put it in simple terms:
"The flexible pile doesn't deliver a faster charge; it gives us back control over our schedule. I no longer have to decide which bus gets to charge first. The power goes where it's needed, and that has changed the way our entire shift plans."
Another maintenance supervisor added: "The modular design means we can upgrade capacity without ripping out the existing installation. That was not possible with our old fixed units."
Three replicable lessons emerged from this project:
The biggest surprise for the team was how the change in charging behavior affected their overall operations. The shift from a fixed power model to a demand-driven one saved money, improved on-time performance, and eliminated a daily source of staff stress.
For operators evaluating DC flexible charging piles, the following industry standards provide useful context on safety and performance:


Jack
Soutya